At www.chiktrends.shop, we take pride in delivering your carefully curated collectibles and lifestyle essentials with efficiency and care. Our team processes orders within 1-2 business days, ensuring your items—whether they're limited-edition memorabilia or everyday fan essentials—are packed securely for their journey. We partner with trusted carriers to maintain reliability across all shipments, prioritizing both speed and protection for your purchases.
Processing times vary slightly depending on product availability and seasonal demand. Most orders are dispatched within 48 hours, with delivery timelines commencing once the carrier receives your package. While transit durations fluctuate based on destination and service tier, you can typically expect domestic shipments to arrive within the estimated windows provided during checkout. International deliveries may require additional handling time due to customs procedures.
We offer flexible shipping options tailored to your budget and urgency:
• Standard Shipping (10-15 Business Days): $15 for orders under $60
• Table Rate Shipping (5-10 Business Days): $25 for orders under $60
• Free Standard Shipping: Automatically applied to orders totaling $60 or more
Expedited services are available at checkout for time-sensitive purchases. All rates are calculated transparently before payment confirmation.
Currently, we serve customers across North America, Europe, and select Asian territories. Some remote locations or regions with complex import regulations may experience restricted access—you'll be notified immediately if your address falls outside our serviceable areas. We continuously evaluate expanding our reach to bring our products to more enthusiasts worldwide.
Upon shipment, you'll receive a confirmation email containing your tracking number and carrier details. Monitor your package's progress directly through the carrier's portal using this reference. For consolidated orders with multiple items, tracking may update in phases—rest assured, our system will keep you informed at every stage.
While rare, unforeseen delays can occur due to weather, customs inspections, or logistical disruptions. If your tracking hasn't updated for 5+ business days or the delivery window has passed, contact our support team at [email protected] with your order number. We'll collaborate with the carrier to locate your package or initiate resolution protocols, including replacements or refunds where applicable.
International customers are responsible for any customs fees, taxes, or import duties levied by their country's authorities. These charges vary widely and are determined solely by local regulations—we cannot predict or absorb these costs. To avoid surprises, we recommend consulting your national postal service or tax agency before ordering. Note that refusal to pay these fees may result in parcel return or abandonment.
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