At www.chiktrends.shop, we prioritize your privacy as much as you value your unique style. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal information. This policy outlines how we collect, use, and protect your data to ensure a secure and personalized shopping experience.

When you interact with our site, certain details are automatically recorded, such as your IP address, device type, browser version, and pages visited. This technical data helps us optimize performance and troubleshoot issues. Additionally, when you create an account, place an order, or subscribe to updates, we may request personal details like your name, email, shipping address, and payment information—all essential for delivering the seamless service you expect.

Your information powers everything from order fulfillment to tailored recommendations. We analyze purchase history and browsing behavior to suggest products aligned with your tastes, while email addresses enable transaction updates and exclusive offers (opt-out anytime). Data also aids in fraud prevention, customer support responses, and refining our website’s layout based on user preferences—always with your satisfaction in mind.

Cookies are small text files that enhance your experience by remembering cart items or login sessions. Functional cookies keep the site running smoothly, while analytical ones (like Google Analytics) help us understand traffic patterns without identifying individuals. You can manage cookie preferences via browser settings, though disabling them may limit features like personalized product displays or streamlined checkouts.

We employ industry-standard encryption (SSL/TLS) for all data transmissions, ensuring sensitive details like credit card numbers remain protected during checkout. Regular security audits, restricted employee access, and compliance with PCI-DSS standards further safeguard your information. While no system is 100% immune to breaches, we proactively monitor for vulnerabilities and update protocols to stay ahead of threats.

To fulfill orders efficiently, we share necessary details with trusted partners—payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., FedEx, DHL), and marketing platforms (for targeted ads). These entities are contractually bound to use data solely for their designated services. Aggregated, non-personal statistics may also be shared with analytics providers to improve our marketing strategies.

You retain control over your data: request access, corrections, or deletion of account details anytime. To exercise these rights or report concerns, email us at [email protected]. We respond to inquiries within 14 business days and will never discriminate against users for privacy-related requests. For California residents, additional CCPA disclosures apply—contact us for specifics.